What brought me and a gang of friends to Castle 9's Lounge - Knight Rider was the promise of affordable food and beverages, aesthetic interiors and good music. What I got instead were curt and impolite servers who all but asked us to leave because we dared to sit 10 minutes after our drinks ran out, without a refill. On asking to speak with the manager, we had to hear, 'It's a weekend. You have to order to sit'. Not like we were freeloading - we had proceeded to order a flavored sheesha and the impoliteness of the servers in informing us that it was unavailable and we should order something else, is where the fiasco occurred. When I pay, I pay for the entire experience which includes dignified service. Having a constant clientele is no excuse for poor treatment of a select few. I, for one, am never going back.
